Celebrating a decade of innovation, transformation and excellence by setting the stage for the next era of retail fulfilment.

26  –  27 February 2025 | Melbourne Convention & Exhibition Centre

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Streams

Australia’s largest Retail Fulfilment Gathering!

The retail landscape is evolving, presenting new opportunities and challenges. The 9th Annual Retail Fulfilment Summit (RFS) is your key to unlocking the insights, strategies, and innovations that will define the future of retail fulfilment. From enhancing operational efficiency and embracing sustainability to elevating customer experiences and harnessing the power of technology, this summit gathers industry leaders to share their experiences and chart a course towards success in this transformative era.

Join us in exploring the latest trends, industry best practices, and sustainable solutions that will empower your business to thrive and adapt to the dynamic retail environment. Secure your spot today and be part of the conversation that shapes the future of retail fulfilment.

Embark on a journey of innovation and growth at our 9th Retail Fulfilment Summit!

2024 Speakers

Prestigious line-up of speakers

Belinda Minieri
Group GM Supply Chain
JB HI-FI
Adam McKinney
Director of Transportation
Walmart Logistics, USA
Kristina Karlsson
Founder
kikki.K & Dream Life
Jack Gance
Chairman and Co-Founder
Chemist Warehouse Group
Andrey Jankovitz
Supply Chain Head – Consumer Healthcare, Australia & New Zealand
Sanofi
Donna Looney
Head of Sovereign Capability and Supply Chains Division
Department of Industry, Science and Resources
Llyod kelly
Head of eCommerce
BWS
Amelia Conley
Head of Ecommerce Trade & Brands
David Jones
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At this Summit you will learn how to:

Boost efficiency by streamlining ecommerce and fulfilment processes, reducing costs, and increasing productivity.

Elevate the customer experience through speed, convenience, and sustainability, meeting evolving customer expectations.

Implement sustainable solutions that align with customer demands and government regulations.

Unleash the full potential of existing technologies, minimising manual interventions, and maximising operational efficiency.

Navigate unpredictable economies by adapting to shifting consumer behaviours while maintaining genuine sustainability commitments.

Key themes

Logistics and delivery efficiency

Cross-border commerce complexities

Meeting customer expectations

Returns and reverse logistics management

Omnichannel
integration

Cybersecurity and
data privacy

Logistics and delivery efficiency

Cross-border commerce complexities

Meeting customer expectations

Returns and reverse logistics management

Omnichannel
integration

Cybersecurity and data privacy

Technology
adoption

Workforce skills
and training

Competitive market landscape

Sustainability
considerations

Event features

Streams
Customise your learning journey with 3 inclusive streams encompassing all aspects of the industry, you can design a personalised schedule that maximises your time and experience.

 

Panel Discussions
Learn from expert panellists who will share their perspectives on emerging trends, challenges, and opportunities in the industry.


Case Studies
Gain valuable insights from industry experts through engaging case study sessions, designed to present solutions and learnings to key challenges in the industry.

Sponsorship
Elevate your brand’s visibility and choose from a wide range of sponsorship packages to expose your organisation to a diverse audience.

Deep Dive Interactive Sessions
Deep dive into an interactive and intimate classroom style workshops with like-minded individuals and discuss key topics.


Exhibitions
Showcase your brand to senior Retail professionals by exhibiting at our event

 

Networking Opportunities
Connect with other industry experts, thought leaders, and fellow senior attendees as you contribute to a shared learning experience.

Testimonials

How delegates rated past events
Anna Samkova
Anna Samkova
Strategic Advisory
Albany Advisory
Read More
I want to thank you for a fantastic summit experience. Your planning and coordination made everything run smoothly, from start to finish. The presentations were top-notch, and the speakers brought valuable insights. The chance to meet and talk with industry experts and peers was also a highlight. I'm looking forward to what you organize next and hope to be part of it again. Thanks for setting the bar high for industry events.
Guy Nappa
Guy Nappa
CoFounder / COO
Oz Hair and Beauty
Read More
A great event that provides information both during the sessions and outside, with the vendors and the guests. The calibre of attendees is great to connect with.
Malek Mourad
Malek Mourad
National Material Planning Manager
Primo Foods
Read More
Being part of the 9th Annual fulfilment Summit is a great place for industry professionals to come together and share their experiences on how they are solving some of the current challenges in the industry, through process, structure, strategy and tech. We are all going through similar if not the same challenges and transformational journey's which is what makes it insightful
Johhny Kennedy
Johhny Kennedy
General Manager
Battery World Australia
Read More
I was extremely impressed with the quality of guest speakers and the information shared throughout the event. I would definitely recommend to other business colleagues.
Beau McCrimmon
Beau McCrimmon
Head of Omni-Channel
Blackhearts & Sparrows
Read More
The Retail Fulfilment Summit is a go to for all businesses as it underpins the importance of fulfilment and it's cohesion with the customer experience and your operations.
Kayla Green
Kayla Green
Online Orchestration Insights Specialist
Super Retail Group
Read More
This was my first time attending the retail summit conference, and it was a fantastic experience. Meeting people, both new and old, meeting and engaging with various companies. Having a choice over what session to listen to, and being able to ask questions both in the stream or connect with the speaker afterwards. Would recommend and would love to get the opportunity to come back!
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Who should attend

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2024 Sponsors & Partners

Platinum Sponsors:

Gold Sponsors:

Executive Luncheon
Sponsor:

Silver Sponsors:

Networking Drinks Sponsor:

Coffee Cart Sponsors:

Associate Sponsors:

Exhibitors:

Refreshment Sponsor:

Supporting Partners:

2024 Sponsors & Partners

Platinum Sponsors:

Gold Sponsors:

Executive Luncheon Sponsor:

Silver Sponsors:

Networking Drinks Sponsor:

Coffee Cart Sponsors:

Associate Sponsors:

Exhibitors:

Refreshment Sponsor:

Supporting Partners:

2024 Sponsors & Partners

Platinum Sponsors:

Gold Sponsors:

Executive Luncheon Sponsor:

Silver Sponsors:

Networking Drinks Sponsor:

Coffee Cart Sponsors:

Associate Sponsors:

Exhibitors:

Refreshment Sponsor:

Supporting Partners:

Book Now

Book before Friday 2nd February and save $100 off the standard rate

Conference Only

$ 1,499 +GST
    • Access to both conference days
    • Post event pack (including presentation slides)
    • Pre-Conference Welcome Reception Function
    • Networking Cocktail Function
    • After Party Function

Team Discounts

(3 Passes)
$ 2,499 +GST
    • Access to both conference days
    • Post event pack (including presentation slides)
    • Pre-Conference Welcome Reception Function
    • Networking Cocktail Function
    • After Party Function

Team Discounts

(5 Passes)
$ 3,499+GST
    • Access to both conference days
    • Post event pack (including presentation slides)
    • Pre-Conference Welcome Reception Function
    • Networking Cocktail Function
    • After Party Function

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Sponsorship Opportunities