Key Takeways
PATH TO PURCHASE
It’s clear we’re moving towards a more innovative and personalised path to purchase. With the emergence of AR and VR, the digital and physical journey pre-purchase will be technology driven. Ensuring that the digital and physical channels are connected and aligned will be key to ensuring a memorable path to purchase in the future.
PICK AND PACK
Moving forward huge innovation is in the pipeline for pick and pack operations. We can expect robotics and AI to show advancements in automation and efficient warehousing. We have come into a new era of fully responsive, agile and 24/7 pick and pack capabilities.
LAST MILE DELIVERY
The last mile delivery revolution is gaining momentum particularly through the generation of even more radical new technology. Those who do not step up to transform their speed and transparency of delivery will start to fall further behind. To stay ahead of the expectations of Gen Y, all retailers are urged to pursue fast and memorable delivery strategies.
RETAIL TECH DISRUPTION
Retail Technology is forging ahead in the ability to disrupt and define industry leaders. Robotics will play a dominant role in moving forward and the opportunities in CX and humanoid robots will present retailers with a new physical and digital landscape.
Loved the event!
Loved the event, great networking opportunities and great speakers. It’s the premium event for retail companies.
The Retail Fulfilment Summit is a great opportunity!
The Retail Fulfilment Summit is a great opportunity to see how retail is changing and what is coming our way, especially through the increased contribution from overseas participants. For any retail business that is serious about customer experience, this is not to be missed!
Akolade always leaves me wanting to push further!
Akolade always leaves me wanting to push further, to investigate, generate and grow in my current position, it’s great to see and hear what others have on offer and what others can and DO offer to their customers
A huge thank you!
A huge thank you for all the hard work you put into the Summit last week. We met customers, prospects, partners and influencers. The two days were really good for us.
A great way to learn and network!
Would recommend the Retail Fulfilment summit as a way to understand the ever changing landscape across all industries. A great way to learn and network with leaders.
It was a great idea!
I really enjoyed hearing from an accomplished line-up of Australian and international speakers. It was a great idea to recognise the unsung heroes of e-commerce through the first-ever Fulfilment Awards.
Really good!
Really good, well worth my time. Will be heading back next year!!
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