Month: August 2018

Dematic to Highlight E-Commerce Automation at Retail Fulfilment Summit

Dematic, a leading global supplier of integrated automated technology, software and services to optimise the supply chain, today announced that the company will promote automation best practice for e-commerce and omni-channel environments at the upcoming Retail Fulfilment Summit.

Held in Melbourne from February 26 – 28, the Retail Fulfilment Summit is the largest event of its kind in the AustralAsia region. The summit brings together retail leaders and solution providers from national and international markets to discuss and promote fulfilment strategies across path to purchase, pick and pack operations and last mile delivery.

Dematic Solutions Development Manager for Australia and New Zealand, Darren Rawlinson, will deliver an insightful presentation at the Retail Fulfilment Summit (12:40 in Stream 1 on Wednesday 28th Feb) focused on fulfilment automation. The presentation will cover:

  • The latest trends in e-commerce and omni-channel order fulfilment.
  • Omni-channel: What does it really mean and how are leading companies changing their game?
  • How is the supply chain transforming and why is it critical to success?
  • Innovations to help online retailers achieve a competitive advantage.

“Today’s consumer demands fast and accurate delivery of e-commerce orders. As a result, local retailers and their supply chains are under greater pressure than ever before,” said Darren Rawlinson, Dematic Solutions Development Manager. “With new innovations in e-commerce and omni-channel automation, retailers can meet the consumers growing demands while managing a greater number of SKUs, enhancing their order accuracy and increasing the speed of order fulfilment.”

For more information, please visit Dematic at Booth 44 at the Retail Fulfilment summit.


About Dematic

Dematic is a leading supplier of integrated automated technology, software and services to optimise the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centres and manufacturing facilities located across the globe. Dematic has implemented more than 4,500 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors. Headquartered in Grand Rapids, Michigan, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimise material and information flow within factories, warehouses and distribution centres. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.


Press Contact:

Cara Skelsey
Marketing Specialist 
+61 2 9486 5265

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Localz will Introduce Iconomy Fulfilment for Retail

Localz confirmed that they will be talking at next week’s Retail Fulfilment Summit about the impact of the ‘On Demand Economy’. Trending across all areas of retail, this is interpreted by most as instant, next hour or, at worst, same day fulfilment of an order. But what we have found through our research, working closely with our clients and their customers, is that the actual customer expectation is paradoxically both easier to fulfil and more demanding. It is:


What I want, where I want and when I want it

Customers are demanding that they define the delivery time to a precise ETA window, but that doesn’t necessarily mean right now. It might be 4pm tomorrow after school pick up, 8am on Monday before work or 10am on Saturday.
We call this new economic reality of heightened consumer expectation the Individual Economy – or Iconomy for short.


Iconomy is driven by consumer demands

With the individual consumer driving the growth of Iconomy, companies will need to change to meet growing demand with new delivery models, like crowd-shipping, on-demand delivery services, evening and weekend delivery. Businesses who are seeking to thrive (not just survive) are investing in last mile solutions that increase consumer choice and transparency, whilst helping to shorten delivery times and lower delivery costs.


Iconomy Fulfilment

Companies in retail are being forced to adapt to the demands imposed on them by their customers, and the pressure from their competitors to meet these demands, in this category of Iconomy Fulfilment.

Localz is the leading provider of software services that help enterprises in the retail, logistics and field services sectors rapidly transform their businesses to thrive, not just survive in the Iconomy.

Tim’s vision for Localz technology is that it can help deliver happiness through fulfilling customer fulfilment expectations first time. Localz technology enables companies to provide their products where customers want them and when they want them.


About Localz:

Localz provides solutions that transform the last mile of the customer journey in retail. Solutions that enable businesses to thrive in the on-demand economy we live in. Using location and customer data to help businesses to improve the last mile of the delivery or collection journey, rapidly reacting to changes in stock availability, consumer demand and making fulfillment management more transparent. Localz is working with Woolworths, DPD and British Gas.

The Localz team will be found on stand 27.


For more information go to:

NEW RESEARCH: Consumers Are Forcing Changes in Retail Fulfilment

The growth in last mile has been rapid, competitive and complex. The consequence has been a laundry list of challenges for retailers and logistic companies. It was time to take a snapshot of the state of last mile. Localz worked with Eye for Transport to pursue a new piece of research around last mile, addressing the phenomenal pace of change.


The Consumer is Driving the Change:

One of the main drivers for the focus and change is the consumer themselves. Consumers demanding deliveries, where and when they want them. We are seeing the growth of the Individual Economy – Iconomy.

48% of consumers are demanding next day delivery

Not only next day but consumers expect:

  • Full visibility of the delivery – an uber like experience
  • Delivery hour notification
  • Delivery slot confirmation
  • Re-routing options
  • Same day delivery demand is on the increase

This report addresses the known market challenge: Time-bound deliveries around the needs of the customer.

‘The list of services consumers demand from last mile services is extensive and growing. Consumers are individuals who expect their delivery and collection experiences to seamlessly fit into their personal schedules. We are seeing a growth in ‘Iconomy Fulfilment’ which is reflected in this report.’ Tim Andrew CEO Localz

The right last mile solution is an important factor, as customers want collections and deliveries when and where is convenient for them.

Find out what the customers are expecting. Learn what movers and shakers in retail logistics. How will logistics keep pace with the growing Individual Economy?

The Iconomy – giving consumers what they want, where they want, first time when they want it.

Tim Andrew CEO Localz is presenting in the Last Mile Fulfilment Stream 2;30pm on Tuesday 27th February.

Download the research here:

A second piece of research focusing on the Retail will be published shortly after the ‘Summit’ register to receive this.

Commentary from:
Johan Erlandsson, CEO, VeLove,John Boulter, Managing Director of Retail & Consumer, DHL Supply Chain, Dwain McDonald, CEO, DPD UK, Paul Hamblin, Editor in Chief, Logistics Business Magazine



Localz is the leading provider of software services that help enterprises in the logistics and retail sectors rapidly transform their businesses to thrive in, not just survive, the Iconomy.

Our multi-channel communications allow customers to track deliveries and update their delivery preferences in real-time. Localz Delivery uses the latest in location technology to check whether a customer is at their provided address and then enables them to reschedule. The driver is informed and can reschedule the delivery in real-time.

Find out more:

Post Show Release: 5th Retail Fulfilment Summit

During the three days of the 5th Retail Fulfilment Summit which kicked of Australia’s inaugural Retail Week, more than 700 retailers from across Australia and New Zealand came together to be inspired by the 60+ pioneering speakers, who shared their stories on how to transform 360° fulfilment in the on demand era.

Opened by The Hon. Ben Carroll MP Minister for Industry and Employment, day 1 was focused on c-suite leadership and covered critical strategic issues facing retailers today such as cross boarder expansion, the Asian opportunity and leading the workforce of the future.  On day 2, opening international speaker, Sterling Hawkins (Retail Visionary & Co- Founder, Centre for Advancing Retail & Technology, USA) wowed the audience with dancing robots and insights into the new realm of technology powered retail fulfilment. What followed across 4 streams of content was a series of engaging presentations and interactive discussions from the likes of Rick Woods (General Manager, Costco), Belinda Hay (Trade Start & Project Lead Ecommerce, AUSTRADE) and Renee Gamble (Industry Lead Retail Technology, Google) to name a few. Lastly, a candid and insightful discussion from Brittain Ladd (Former Global Head of Expansion, Amazon USA) on Amazon and the future of retail, closed what was a content rich day.

Following day 2 of the fulfilment summit, Akolade hosted a first of its kind Retail Fulfilment Awards night for the sector. The awards recognised excellence across all areas of fulfilment and was judged by Andy Powel (Managing Director, Agile Commerce Consulting), Paul Greenberg (Chief Operating Officer, NORA), Luke Jecks (Chief Executive Officer, Naked Wines), Rick Woods (General Manager, Costco), Anna Forster (General Manager Operations, Lux Group), Jane Lu (Chief Executive Officer, Showpo), Sterling Hawkins (Founder, Centre for Advancing Retail and Technology USA), Erica Berchtold (Managing Director Rebel & Amart Sport GX Cycles) and Michael Donnath (Country Head IKEA).

With so many incredible submissions, the judging panel had a tough role, however the winners were agreed upon by all; Coles Liquor(Excellence in Best Store Based Fulfilment), BWS (Best Online Fulfilment Initiative), Showpo (Excellence in International Fulfilment), OzSale with Seko Omni Channel Logistics (Best 3PL Retailer Collaboration), Shippit (Best Fulfilment Technology), The Nile (Best Smaller Retailer), Sendle (Best Disrupter), Williams Fashion Logistics (Best Fulfilment 3PL of the Year) and Winning Group / Winning Services(Retail Fulfilment Retailer of the Year).

The final day of the event was kicked off by international speaker Bruce Harryman (Head of Network Planning, John Lewis, UK) who inspired and amazed the audience with the scale of John Lewis’ supply chain operations. This was followed by engaging presentations from Margaret Bosworth (Head of Marketing, Sealed Air Corporation) and John O’Loghlen (Director, Australia & New Zealand,Alibaba Group). Lastly, Martin Smith (Managing Director, Endeavour Drinks Group) wrapped up with his insights on the evolving expectations of consumers.

The summit provided an unparalleled opportunity for networking, benchmarking and inspired action-delegates leaving with a sense of empowerment. Next year, the Retail Fulfilment Show and Awards will be returning bigger and better than ever at a new location – the Melbourne Convention and Exhibition Centre. Furthermore, due to our genuine commitment to diversity, we will be working closely with industry leaders to continue to boost female participation and would encourage woman in fulfilment with story to tell to please reach out to us. We’d love to hear from you now!

It’s been a fantastic week in Melbourne and we very much look forward to welcoming everyone back to next year.

Still interested? Stay tuned for information on upcoming conferences and summits by following us on Facebook Akolade Retail Learning



Written by: Luana Clark

From a young age Luana wanted to become a teacher. She would line up her teddies in a row and teach them for hours on end. However, she eventually grew tired of their nonchalance and has ended up leading a team of producers instead- which she finds far more fulfilling and stimulating! Luana comes from an experienced production and management background. She has produced and topic generated events across Asia and Australia.  Luana enjoys learning about emerging trends and drivers for change and loves the notion of the ‘butterfly effect’- that change can start small but grow immeasurably through a ripple effect.

Akolade Expands Event Scope from Online Retail to Retail Fulfilment Summit

Leading event organiser Akolade expands its online retail event to accurately reflect changes in the retail industry and to continue its commitment to provide an end-to-end omni-channel fulfilment platform

The Online Retail Summit brings together Retail Leaders from globally-renowned brands and the most innovative start-ups and disrupters from national and international markets. Since its launch in 2014, the Summit has been unrivalled in providing insights to shape the future of retail, deliver powerful networking connections and facilitate business opportunities for thousands of executives.

2018 will see a transformation as the online retail event broadens in scope to be the “RETAIL FULFILMENT SUMMIT”. The Summit will see the now Online Retail event be part of a bigger platform which will delve into omni-channel fulfilment, customer experience and technology. This change reinforces Akolade’s commitment to its clietns by being at the forefront and tailoring the platform to help organisations remain at the cutting-edge of new trends and customer expectations.

The Retail Fulfilment Summit will continue to be is the largest and most influential event of its kind in the Australasia region where businesses are made and deals are secured.


About Akolade

Akolade is the region’s leading B2B conference and Summit organiser, dedicated to providing well-researched content to help clients improve business bottom line. With portfolios across Government, Healthcare, Aged Care, Not-For-Profit, Human Resources, Supply Chain and Retail, Akolade’s platforms connect all stakeholders to learn and forge long-term valued partnerships. Akolade’s firm belief in the vibrancy and energy of the Australian business environment is the foundation of its commitment to providing the best knowledge and engagement events in the Australian marketplace. For more information, log on to


For more information and to request an invite, please visit:


Media contact:
Vanessa Carvalho
Marketing Manager
Tel: +61 2 9247 6000
Source: Akolade Pty. Ltd.

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