Post Type Description
Machine Learning and AI offer new opportunities and challenges for the Australian Retail Industry.
How can we use machine learning to assess and predict future profitability in every interaction with a consumer?
How can retailers prepare for online and global competitors’ impact on the market, and more importantly the increased consumer expectations and changes in consumer behaviour that brings?
Industry Leader, Retail Technology, Google
Revolutionising the next phase of fulfillment technology – The path to the future
Pursuing deeper levels of customer centricity through technology
Identifying the key drivers for next level technology disruption
Your courier is often the only face your clients see
Assessing the services are they providing
Determining the levels of visibility are they are offering
The impact of your logistics provider on your brand?
Determining how AR and VR technology is gaining influence in impacting both ecommerce and in-store customer experiences
Establishing how consumer uptake is growing, and the evolution of AR and VR’s role in future advantage
Aligning with new technology partners to exceed in future CX
Retail Technology, Google
Assessing the options for last mile delivery in new retail territories
Understanding the next steps in strengthening efficiency in international markets
Head of Multi-Channel Operations
Cotton On Group
Review Click & Collect’s emergence in Australia compared to global markets
What can we learn from mature click & collect models? How is Click & Collect interconnected with other innovations such as crowd-shipping, automation, etc. ?
What’s instore for the future of Click & Collect in Australia?
Click & Collect is set to transform retail supply chains, how can we be ready?
Director of Supply Chain & IT,
Pepkor (inc. Best & Less, Harris Scarfe)
How to streamline your processes, improve their efficiency and reduce related costs
Asses the technologies to provide comprehensive visibility and communicate effectively
Explore ways to customize your customers’ experiences in order to build loyalty
The strategic importance of fulfilment in retail
The big fulfilment challenges
How customer offer its of heart the at fulfilment put has Amazon
Retail’s Last Mile
Why collection is key for the Individual Economy – Iconomy
The importance of collection to the individual
Click and Collect: Woolworths, Countdown and Dan Murphy’s
Next generation Iconomy Fulfilment
3:00 Roundtable Discussion
Meeting a new level of customer expectation through the last mile
Retail’s Last Mile
Assessing the real time costs of fulfilment innovation
How Costco’s Ecommerce capabilities are evolving to compete
Considering the implications of growth on supply chain efficiency
General Manager, Multichannel
Developing the right network model
Pathway to shared stock
Working across functions and keeping your people engaged
Former Chief Fulfilment & Logistics Officer
The Warehouse Group, NZ
CEO,Naked Wines International
Investigating smart & scalable sortation systems
Exploring cutting edge solutions for start-ups or non-high speed applications
Revolutionising pick and pack – New technology: Sortveyor Denisort
Stefan R. Mahler
1:15 Networking luncheon
2:00 The future of drone technology in pick and pack operations
How air borne fulfilment centres will take flight in the years to come
The regulation and requirements for Australian Drone automation in warehousing and delivery
Recent pilot tests and their outcomes
Dr. Joel Spencer
Chief Executive Officer
The Institute for Drone Technology
What is The Fourth Industrial Age, and more specifically, what is a Cyber Physical System?
How are Cyber Physical Systems being applied in Retail and e-Commerce Warehousing today
Investigating the benefit to your business?
Senior Sales Consultant
Facilitated by: Sealed Air