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Delivering exceptional customer-centric fulfilment outcomes and future proofing operations

4  –  5  March 2025 | Melbourne Convention & Exhibition Centre

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500+
Attendees
0+
Speakers
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Networking Functions
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Streams

Australia’s largest retail fulfilment gathering!

Optimising distribution and achieving productivity gains in supply is front and centre for retail in the current economy. Ways of improving forecasting accuracy, streamlining warehouse operations, achieving cost-efficient seamless transport, ensuring data integrity, and integrating the right tech solutions to engage with customers and to automate, are all under evaluation.

The 10th Annual Retail Fulfilment Summit will focus on how leading retailers are transforming their retail operations with innovative fulfillment strategies that drive efficiency, enhance customer experiences and future proof business.

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Listen to 80+ expert speakers share actionable insights to revolutionize retail fulfillment.

Matt-Jones new
Matt Jones
Co-Founder & Brand Director
Four Pillars Gin
Jack-Gance
Jack Gance
Chairman and Co-Founder
Chemist Warehouse
Angus McDonald
Chief Operating Officer
Nick Scali Limited
Tara Moses
Chief Operating Officer
RM Williams
Darren Wedding
Incoming Chief Supply Chain Officer
Myer
Laura Hull
Head of Supply Chain for HPC and APAC
Spectrum Brands
Cedric Lemetter
Cedric Lemetter
Chief Operating Officer for ANZ
L'Oréal
Nicole Szujda
GM Value Chain
David Jones

We’re excited to showcase incredible stories and insights from our 2025 speakers. A few opportunities remain if you, or someone you know has a compelling story to share, we’d love to hear from you. Reach out to join this inspiring lineup!

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Audience (2)
audience (1)

Key learnings at the Retail Fulfilment Summit:

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Customer-centric fulfillment:

Deliver faster, reliable, and flexible last-mile solutions to enhance customer satisfaction and retention

Automation & innovation:

Implement AI and robotics to streamline operations, reduce costs, and boost efficiency in warehousing and delivery

Sustainability:

Adopt eco-friendly practices like reverse logistics and sustainable packaging to meet consumer demand and regulatory requirements

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Tech-enabled efficiency:

Leverage advanced digital tools for better inventory management, demand forecasting, and seamless supply chain integration

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Agility in the supply chain:

Stay flexible with adaptable logistics and distribution solutions to respond quickly to market and customer shifts

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Attendee testimonials

Key themes

Advanced
Automation

AI-Driven
Personalisation

Smart
Warehousing

Sustainability
Initiatives

Resilient
Supply Chains

Enhanced
Data Analytics

Decentralised
Fulfilment

Customer Centric
Fulfilment

Event features

audience (1)

Streams
Customise your learning journey with 3 inclusive streams encompassing all aspects of the industry, you can design a personalised schedule that maximises your time and experience.

 

Panel-Discussions (1)Panel-Discussions (1)

Panel Discussions
Learn from expert panellists who will share their perspectives on emerging trends, challenges, and opportunities in the industry.


Case-Studies (1)
Case Studies
Gain valuable insights from industry experts through engaging case study sessions, designed to present solutions and learnings to key challenges in the industry.

Sponsorship update

Sponsorship
Choose from a wide range of sponsorship options to enhance your brand.

 

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Exhibition
Showcase your brand to senior Retail professionals by exhibiting at our event


Networking dinner
Networking Opportunities
Connect with other industry experts, thought leaders, and fellow senior attendees as you contribute to a shared learning experience.

Dinner networking

New to 2025
Dedicated P2P meetings; Startup Alley; Gala Dinner



Testimonials

Anna Samkova

Strategic Advisory
Albany Advisory

I want to thank you for a fantastic summit experience. Your planning and coordination made everything run smoothly, from start to finish. The presentations were top-notch, and the speakers brought valuable insights. The chance to meet and talk with industry experts and peers was also a highlight. I’m looking forward to what you organize next and hope to be part of it again. Thanks for setting the bar high for industry events.

Guy Nappa

CoFounder / COO
Oz Hair and Beauty

A great event that provides information both during the sessions and outside, with the vendors and the guests. The calibre of attendees is great to connect with.

Malek Mourad

CoFounder / COO
National Material Planning Manager
Primo Foods

Being part of the 9th Annual fulfilment Summit is a great place for industry professionals to come together and share their experiences on how they are solving some of the current challenges in the industry, through process, structure, strategy and tech. We are all going through similar if not the same challenges and transformational journey’s which is what makes it insightful

Johhny Kennedy

General Manager
Battery World Australia

I was extremely impressed with the quality of guest speakers and the information shared throughout the event. I would definitely recommend to other business colleagues.

Kayla Green

Online Orchestration Insights Specialist
Super Retail Group

This was my first time attending the retail summit conference, and it was a fantastic experience. Meeting people, both new and old, meeting and engaging with various companies. Having a choice over what session to listen to, and being able to ask questions both in the stream or connect with the speaker afterwards. Would recommend and would love to get the opportunity to come back!

Who should attend

C-Suite and Heads/Directors/Managers of:
  • Fulfilment
  • Supply Chain
  • Operations
  • Logistics
  • Inventory
  • Retail
  • eCommerce
  • Technology
  • Customer Experience
  • Marketing/ Digitail Marketing

2025 confirmed sponsors

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Executive Luncheon Sponsor

Coffee Cart Sponsor

Networking Drinks

Associate Sponsors

Exhibitors

Supporting Partners

Startup Alley Sponsor

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Executive Luncheon Sponsor

Coffee Cart Sponsor

Networking Drinks

Associate Sponsors

Exhibitor

Supporting Sponsors

Startup Alley Sponsor

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Executive Luncheon
Sponsor

Coffee Cart Sponsor

Networking Drinks

Associate Sponsors

Exhibitor Sponsors

Supporting Sponsors

Startup Alley Sponsor

Request Prospectus

Speaking Opportunities

Media Enquiries

Sponsorship Opportunities

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