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Delivering exceptional customer-centric fulfilment outcomes and future proofing operations

4  –  5  March 2025 | Melbourne Convention & Exhibition Centre

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500+
Attendees
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Speakers
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Networking Functions
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Streams

Australia’s largest retail fulfilment gathering!

Optimising distribution and achieving productivity gains in supply is front and centre for retail in the current economy. Ways of improving forecasting accuracy, streamlining warehouse operations, achieving cost-efficient seamless transport, ensuring data integrity, and integrating the right tech solutions to engage with customers and to automate, are all under evaluation.

The 10th Annual Retail Fulfilment Summit will focus on how leading retailers are transforming their retail operations with innovative fulfillment strategies that drive efficiency, enhance customer experiences and future proof business.

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Early confirmed speakers

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Matt Jones
Co-Founder & Brand Director
Four Pillars Gin
Jack-Gance
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Jack Gance
Chairman and Co-Founder
Chemist Warehouse Group
Cedric Lemetter
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Cedric Lemetter
Chief Operating Officer for ANZ
L'Oréal
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Laura Hull
Head of Supply Chain for HPC and APAC
Spectrum Brands
Peter-Fouskarinis (1)
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Peter Fouskarinis
Group GM Supply Chain, IT & Transformation
Brands Collective
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Michael Davey-Sutherland
Head of Fulfilment Development & Network Design
IKEA Australia
Cara-Pring
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Cara Pring
Customer Experience Director
Winc
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Jon Morrison
Group Orchestration Lead
Kmart Group
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Audience (2)
audience (1)

Key learnings at the Retail Fulfilment Summit:

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Implementing fit for purpose last mile solutions and keep up with customer demands

Improving coordination of transport, logistics, warehousing and distribution

Adopting automation, robotics, AI to transform your fulfilment processes and customer experience

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Streamlining your logistics and inventory management processes to reduce cost, and increase efficiency

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Integrating the right tech solutions to engage with customers

Meeting with innovative vendors and service providers to future-proof your retail fulfilment operations

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Attendee testimonials

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Key themes

Advanced
Automation

AI-Driven
Personalisation

Smart
Warehousing

Sustainability
Initiatives

Resilient
Supply Chains

Enhanced
Data Analytics

Decentralised
Fulfilment

Customer Centric
Fulfilment

Event features

audience (1)

Streams
Customise your learning journey with 3 inclusive streams encompassing all aspects of the industry, you can design a personalised schedule that maximises your time and experience.

 

Panel-Discussions (1)Panel-Discussions (1)

Panel Discussions
Learn from expert panellists who will share their perspectives on emerging trends, challenges, and opportunities in the industry.


Case-Studies (1)
Case Studies
Gain valuable insights from industry experts through engaging case study sessions, designed to present solutions and learnings to key challenges in the industry.

Sponsorship update

Sponsorship
Choose from a wide range of sponsorship options to enhance your brand.

 

RFS-Booth (1)

Exhibition
Showcase your brand to senior Retail professionals by exhibiting at our event


Networking dinner
Networking Opportunities
Connect with other industry experts, thought leaders, and fellow senior attendees as you contribute to a shared learning experience.

Dinner networking

New to 2025
Dedicated P2P meetings; Startup Alley; Gala Dinner



Testimonials

Anna Samkova

Strategic Advisory
Albany Advisory

I want to thank you for a fantastic summit experience. Your planning and coordination made everything run smoothly, from start to finish. The presentations were top-notch, and the speakers brought valuable insights. The chance to meet and talk with industry experts and peers was also a highlight. I’m looking forward to what you organize next and hope to be part of it again. Thanks for setting the bar high for industry events.

Guy Nappa

CoFounder / COO
Oz Hair and Beauty

A great event that provides information both during the sessions and outside, with the vendors and the guests. The calibre of attendees is great to connect with.

Malek Mourad

CoFounder / COO
National Material Planning Manager
Primo Foods

Being part of the 9th Annual fulfilment Summit is a great place for industry professionals to come together and share their experiences on how they are solving some of the current challenges in the industry, through process, structure, strategy and tech. We are all going through similar if not the same challenges and transformational journey’s which is what makes it insightful

Johhny Kennedy

General Manager
Battery World Australia

I was extremely impressed with the quality of guest speakers and the information shared throughout the event. I would definitely recommend to other business colleagues.

Kayla Green

Online Orchestration Insights Specialist
Super Retail Group

This was my first time attending the retail summit conference, and it was a fantastic experience. Meeting people, both new and old, meeting and engaging with various companies. Having a choice over what session to listen to, and being able to ask questions both in the stream or connect with the speaker afterwards. Would recommend and would love to get the opportunity to come back!

Who should attend

C-Suite and Heads/Directors/Managers of:
  • Fulfilment
  • Supply Chain
  • Operations
  • Logistics
  • Inventory
  • Retail
  • eCommerce
  • Technology
  • Customer Experience
  • Marketing/ Digitail Marketing

2025 confirmed sponsors

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Executive Luncheon Sponsor

Coffee Cart Sponsor

Networking Drinks

Associate Sponsors

Exhibitors

Supporting Partners

Startup Alley Sponsor

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Executive Luncheon Sponsor

Coffee Cart Sponsor

Networking Drinks

Associate Sponsors

Exhibitor Sponsors

Supporting Sponsors

Startup Alley Sponsor

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Executive Luncheon Sponsor

Coffee Cart Sponsor

Networking Drinks

Associate Sponsors

Exhibitor

Supporting Sponsors

Startup Alley Sponsor

Request Prospectus

Speaking Opportunities

Media Enquiries

Sponsorship Opportunities

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